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Return Policy

At Chef Works, customer satisfaction is our top priority. We are happy to accept the return of any un-embroidered, unused and non-altered item within 15 days of original purchase date. All Returns must include the original packaging and tagging (bags and labels, etc.) in RESALABLE condition. We will not accept the return of any item which shows signs of use or wear, including but not limited to:

  • Alterations
  • Laundering
  • Odors, including smoke
  • Pet hair
  • Stains or other markings

If your return items show signs or use or wear, you will be notified, the item will be returned to you, and no refund will be issued. Additional Notes:

  • We are unable to accept returns directly if the items were purchased from a third party.
  • If a large customized order is made for a particular size which is not common and you are unhappy with the size, we will not accept returns of these large orders. Please make sure to check the Size Chart before ordering online.